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ChristopherA's avatar
ChristopherA
Contributing Cover User
17 days ago

Unable to Prepare BAS Online through MYOB

Unable to Prepare BAS Online through MYOB: this is not uncommon at start of month but I have not tried over several days, now 16th of the month, and when i click lodge online and prepare statement I seem to always get the following error. 'We can't get in touch with the ATO right now, so we haven't created any new activity statements for you. This may also affect your ability to edit or lodge forms. Please try again later.' I am on the most current version of MYOB. This is very annoying. Any ideas.

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  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    16 days ago
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    Hi ChristopherA,

     

    Looks like we're currently facing a temporary issue connecting to the ATO for activity statement processing. This might cause some hiccups in creating, editing, or lodging forms. We've got it covered though and have reported the incident on our status page. To stay in the loop with updates, just head over to our status page and subscribe for notifications.

     

    Cheers,

    Princess

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Unable to Prepare BAS Online through MYOB: this is not uncommon at start of month but I have not tried over several days, now 16th of the month, and when i click lodge online and prepare statement I seem to always get the following error. 'We can't get in touch with the ATO right now, so we haven't created any new activity statements for you. This may also affect your ability to edit or lodge forms. Please try again later.' I am on the most current version of MYOB. This is very annoying. Any ideas.

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Unable to Prepare BAS Online through MYOB: this is not uncommon at start of month but I have not tried over several days, now 16th of the month, and when i click lodge online and prepare statement I seem to always get the following error. 'We can't get in touch with the ATO right now, so we haven't created any new activity statements for you. This may also affect your ability to edit or lodge forms. Please try again later.' I am on the most current version of MYOB. This is very annoying. Any ideas.

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Unable to Prepare BAS Online through MYOB","moderationData":{"__ref":"ModerationData:moderation_data:890619"},"body":"

Hi ChristopherA,

\n

 

\n

Looks like we're currently facing a temporary issue connecting to the ATO for activity statement processing. This might cause some hiccups in creating, editing, or lodging forms. We've got it covered though and have reported the incident on our status page. To stay in the loop with updates, just head over to our status page and subscribe for notifications.

\n

 

\n

Cheers,

\n

Princess

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-03-17T11:22:23.610+11:00","lastPublishTime":"2025-03-17T11:22:23.610+11:00","metrics":{"__typename":"MessageMetrics","views":2},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Tax_BAS_GST_EOFY/message:890587/message:890619","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"856","rawBody":"

Hi ,

\n

 

\n

Looks like we're currently facing a temporary issue connecting to the ATO for activity statement processing. This might cause some hiccups in creating, editing, or lodging forms. We've got it covered though and have reported the incident on our status page. To stay in the loop with updates, just head over to our status page and subscribe for notifications.

\n

 

\n

Cheers,

\n

Princess

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