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cooeelou's avatar
cooeelou
User
24 days ago

AUTO5678 invoices in sales

Hi we have noticed this week that in our sales we have double up's with Sales invoice numbers being generated ie;

 

00005678

AUTO5678

 

Two different customers is this a technical error since MYOB updates last weekend?

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    21 days ago

    Hi cooeelou,

     

    Finding double sales invoice numbers is a hassle. Can you please select "Warn for duplicate Invoice and Customer PO numbers on recorded sales" and check if you're then displayed with the warning messages? You can do this by going to Setup > Preferences > Sales. Alternatively I would recommend clearing the AccountRight cache as this can sometimes help solve odd behaviour.

     

    Best regards,

    Doreen