Forum Discussion

annbrinck's avatar
annbrinck
Experienced User
11 hours ago

Business Verification

We've received an email about verifying our business for secure invoicing.

 

We don't use any of the online invoicing options and have no plans to. 

Do we still need to go through the verification process?

By verifying will there be any changes to our invoice setup?

Will we have to set up our system/invoices so that none of the online payment options appear on the invoices? 

Thanks

 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi annbrinck,

    Secure invoicing is an upgrade for all MYOB merchants who do not yet have the online payment service on their software. This service will add more options for you to get paid, including payment via Credit Card, E-Wallets, and BPay. We understand if some merchants do not want to use the online payment service; that's why we made our settings flexible, allowing you to disable the service once verification is completed.
     

    However, if you choose not to upgrade, the feature for emailing invoices from the software will be stopped. This means you will be unable to send invoices directly from the software. Nevertheless, you can still download the PDF copy of the invoice and send it using Outlook, Gmail, or any other email tool you use.
     

    Please check this link to learn more about the upgrade: Secure invoicing upgrade
     

    Please check this link to understand why we are asking for these documents: Online invoice payments explained

    I hope this helps!

    Regards,
    Earl