Forum Discussion

AmandaCL's avatar
AmandaCL
MYOB Moderator
2 months ago

Community Forum Guidelines

 

Welcome to the MYOB Community Forum!

The MYOB Community Forum is a positive and friendly space with the intention of helping like-minded individuals connect, help and learn from one another. Our guidelines exist to ensure everyone has a great experience in the space. By participating, you agree to respect these guidelines.

 

Personal Privacy

Be mindful of sharing personal information including your Serial Number, Client ID, email addresses or phone numbers. The forum is a moderated space, any information that has been posted and is deemed as "Personal" or "Sensitive" will be edited out.

 

Be Respectful

Please refrain from using inappropriate language, hate speech, and personal attacks when speaking to others. This space is intended to be a positive space for everyone to interact and learn from one another so please show respect and use positive language when speaking to one another.

 

Reporting Issues

If you see something inappropriate, please use the "Report" button. You can report a post by clicking on the settings cog on the top right of any post and selecting "Report". Our moderators will then review the post and take necessary action.

 

Consequences of Misconduct

Members who do not adhere to these Community Guidelines will initially receive a reminder or warning. Repeated violations could result in a ban from the Community Forum.

 

Product Help vs Accounting Advice

This space is designed to also provide helpful resources when it comes to using our MYOB products. MYOB Community Forum Moderators are able to assist and answer any questions that may be related to using the product, however you will need to consult a bookkeeper/accountant or our other community members if you're seeking accounting advice.

 

Learn and Contribute

We hope you find this Forum to be a useful space to ask and answer questions, connect with the rest of our community and learn from one another. Ensure your content has a clear purpose and adds value for the rest of our community.

 

3 Replies

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  • W_Sailor's avatar
    W_Sailor
    Experienced User
    18 days ago

    It might be a dumb question, but...  are "MYOB Moderators" employees of MYOB?  I'd like to clarify this, as on a question I asked a while ago I was asked (via message) for detail, and when I asked if they were a MYOB employee, they never answered this question.  So, having due regard for privacy, I'd like to know the relationship these moderators have with MYOB and with ourselves.

    Thanks

  • user4453's avatar
    user4453
    31 days ago

    Hi I've been trying to find out how to ask a question for ages.  I hope this will result in an answer to my question.

    I am trying to reconcile Stripe transactions in MYOB bank feeds.  The invoices I have created in MYOB reflect the payments made by each payee made in Stripe, minus the Stripe fee and tax. 

    So in the bank feeds I am doing a receive money on the invoice I have created in MYOB.

    In some instances there are multiple payees on one bank deposit, how do I reconcile these.

    How do I reconcile the fees and taxes components?

    Thanks

    • Jemar_C's avatar
      Jemar_C
      MYOB Moderator
      31 days ago

      Hello user4453 

       

      Thank you for your post and welcome to the community forum! I understand that you would like to know on how you may reconcile fees and taxes components in Stripe payments. Please check this thread for your reference as it has detailed information on how you may do so. 

       

      Feel free to write a post if you need further assistance.

       

      Cheers,

      Jem