I am curious about this sentence: "Ideally this would be a reply from other members of the community or alternatively it will be from our MYOB moderators." How many members have time to sit here and reply to other members or look for new posts? I only come here when I'm desperate for an answer. I don't come just to see if I can answer any recent questions. Personally, I'd rather the forum was completely s**bleep**ped and the resources allocated to fixing bugs and/or faster support.
EDIT: The word sc rap ped was bleeped. So I'll say closed/deleted.
Hey H-TS , community is all about people helping each other.
The community forum is not really intended for customers to get support from MYOB but is a source of help that is valuable to a wider audience instead.
'Support', which is done on a 1:1 basis of customer to business is found via the more traditional channels of phone, livechat and cases.
But instead the community forum is a place to work with other customers and our moderators to find solutions. Solutions and answers in the forum tend to be given in a way that benefit all customers in a 1:many situation.
We have many wonderful active members in the forum just like Mike James (that you can see in this thread above) who spend a lot of time helping others.
