Forum Discussion

RachelCSL's avatar
RachelCSL
Contributing User
2 years ago
Solved

Payroll upgrade version number

I've done the upgrade to payroll but I can't seem to find the version number to check if it has worked. Instructions says to press Ctrl+R and check that version number is 2024.1 but this doesnt work. Has anyone else had issues? Or got any clue where to look for the version number? Thanks Rachel

  • jenniek's avatar
    jenniek
    2 years ago

    Hi RachelCSL 

    If you are on the web based version (MYOB Business Payroll) - you don't need to worry about an update as it is done automatically by MYOB.

5 Replies

  • RachelCSL's avatar
    RachelCSL
    Contributing User
    2 years ago

    Thanks but there is no HELP button like there used to be on the desktop version, just a circle with a ? and when you click that you just get a list of search articles.  Thsi is the online version of Payroll

  • Bullswool's avatar
    Bullswool
    Trusted User
    2 years ago

    Oh sorry, I didn't know there was an online version.

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi RachelCSL,

     

    Thanks for your post.

     

    As per checking, the Ctrl + R is working on our end to check the version number. Please try to check the version number again by clicking Ctrl + R. If still doesn't work, kindly send us a screenshot of what you can on your screen after clicking Ctrl + R. Make sure to remove any sensitive information before posting in the Forum.

     

    Best regards,

    Doreen

  • jenniek's avatar
    jenniek
    Ultimate Partner
    2 years ago

    Hi RachelCSL 

    If you are on the web based version (MYOB Business Payroll) - you don't need to worry about an update as it is done automatically by MYOB.