Forum Discussion

Trish_Lee's avatar
Trish_Lee
Contributing User
2 months ago

MYOB Developer Partner Contact

Hi,   I would be grateful for any help. For more tha 6 weeks I have been emailing the ecosystem@myob.com for assistance with our Deveoper Program. Our previous contact was Nigel Tilley, who has n...
Mike_James's avatar
Mike_James
Ultimate Partner
2 months ago

Hi Trish_Lee , the support ticket system is the official way to contact API support team for issues, and in my experience always gets a reply, and for me promptly. I assume you provided all the required details. It's a service channel so 'your mileage may vary'.

  • Trish_Lee's avatar
    Trish_Lee
    Contributing User
    2 months ago

    Hi Mike,

    Thanks for your suggestion.  It is a last resort for me to come on to the forum, but I have exhausted all other avenues.

     

    I tried the support ticket system as well, initially they replied, said they would find a contact, but I have follwed up twice over the last 2 weeks and no answer.

     

    Not sure it will help, because it is relating to a continuation of haaving our app on Marketplace which was part way through with Nigel Tilley prior to him leaving.

     

    Thanks

    Trish