If the error persists, please try importing the file as .txt (tab-delimited). You can do this by opening the file in Excel, then going to the 'File' Menu and into 'Save As', from there click on 'Browse', and change the Save As type to Text (Tab Delimited) .txt
Once you've done the above and are importing the file again, kindly make sure to change the Import Format in Step Three to 'Tab' instead of 'Commas', see below:
Feel free to post again anytime if you require further assistance. If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.
Thank you for bringing your concern to our attention in this forum.
I recognize the significance of bank feed matching and I regret the delay in our response. If you're still in need of assistance with bank rules, please share the specifics of your issue and we'll be more than happy to help. Any additional information you can provide would be greatly beneficial.
Please don't hesitate to reach out if you need further assistance.
Whenever I try to set up a bank rule (since switching to business from essentials), it is giving me the error message as attached, what does it mean, and which field is it referring to?
Thank you for your prompt response and for providing the screenshot. It's been very helpful in understanding the issue you're facing.
From what I can gather, the error message in the screenshot suggests that there might be extra space characters in some of the text boxes. A good step to resolve this would be to clear out and retype the characters in each box, ensuring there are no extra characters or spaces.
Please let us know how this goes. We're here to provide further assistance if needed.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.
I trust this message finds you in good spirits. I'm reaching out to touch base on your recent inquiry about bank rules. We value your questions and are committed to providing the best possible assistance in this forum.
Please feel free to share any additional details or concerns you might have. We're here to support you every step of the way.
I would like to know how to totally delete an Allowance that is no longer being paid. The BOT told me it was still learning and pointed me to two community articles, one of which was no longer available the other was completely irrelevant.
To make sure we're on the same page, please confirm if you are referring to an allowance pay item? If so, if the pay item has been used to a recorded pay run, you will receive an error message as below:
This only means that the pay item has been used to a recorded pay run already and it cannot be deleted. On the other hand, if the pay item was never used in a recorded pay or was never part of an employee's pay history, you can delete it by clicking here for more information.
Feel free to post again anytime if you require further assistance. If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.
Hi I also would like to know how to contact someone at MYOB. As trying to file GST online but when I go to period end there is nothing in drop down. I am on 2 month and last time I filed it was for end of March and I am trying to do up to end of May.
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
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Hi
Does anyone know how I can contact a human at MYOB to get some answers about errors on a bank rule?
thanks
","body@stringLength":"167","rawBody":"
Hi
Does anyone know how I can contact a human at MYOB to get some answers about errors on a bank rule?
thanks
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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,PHN2ZyBjbGFzcz0ibXlvYi1pY29uIiB2aWV3Qm94PSIwIDAgMjQgMjQiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+IDxwYXRoIGQ9Ik0xMiAwYzYuNjE3IDAgMTIgNS4zODMgMTIgMTIgMCA2LjYxNi01LjM4MyAxMi0xMiAxMlMwIDE4LjYxNiAwIDEyQzAgNS4zODQgNS4zODMgMCAxMiAwem03IDE2LjE2NlY3LjgzYzAtMS41Ni0xLjI3LTIuODMtMi44MzMtMi44M0g3LjgzM0M2LjI3MSA1IDUgNi4yNyA1IDcuODN2OC4zMzVDNSAxNy43MjkgNi4yNzEgMTkgNy44MzMgMTloOC4zMzRDMTcuNzMgMTkgMTkgMTcuNzMgMTkgMTYuMTY2ek04LjU0NSA5LjUyTDggOS41MjRWNmgxdjIuODgxYy0uMTcyLjE5Ny0uMzIzLjQxLS40NTUuNjM5ek0xNSAxMS41YzAgMS42NTYtMS4zNDQgMy0zIDMtMS42NTcgMC0zLTEuMzQ0LTMtMyAwLTEuNjU3IDEuMzQzLTMgMy0zIDEuNjU2IDAgMyAxLjM0MyAzIDN6bS01LTMuNDQ0VjZoNi4xNjdDMTcuMTc4IDYgMTggNi44MjIgMTggNy44MzF2MS42N2wtMi41NTMuMDA1QzE0Ljc1NCA4LjMxMyAxMy40NzcgNy41IDEyIDcuNWMtLjczMSAwLTEuNDA5LjIxMi0yIC41NTZ6TTE2IDhoMVY3aC0xdjF6TTcgOS41MjRsLTEgLjAwM1Y3LjgzMmMwLS43MS40MDktMS4zMTggMS0xLjYyMnYzLjMxNHoiIGZpbGw9IiM2ODc0ODAiIGZpbGwtcnVsZT0iZXZlbm9kZCIvPiA8L3N2Zz4=\")\n 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Thank you for bringing your concern to our attention in this forum.
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I recognize the significance of bank feed matching and I regret the delay in our response. If you're still in need of assistance with bank rules, please share the specifics of your issue and we'll be more than happy to help. Any additional information you can provide would be greatly beneficial.
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Please don't hesitate to reach out if you need further assistance.
Whenever I try to set up a bank rule (since switching to business from essentials), it is giving me the error message as attached, what does it mean, and which field is it referring to?
Thank you for your prompt response and for providing the screenshot. It's been very helpful in understanding the issue you're facing.
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From what I can gather, the error message in the screenshot suggests that there might be extra space characters in some of the text boxes. A good step to resolve this would be to clear out and retype the characters in each box, ensuring there are no extra characters or spaces.
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Please let us know how this goes. We're here to provide further assistance if needed.
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If my response has answered your inquiry, please click \"Accept as Solution\" to assist other users find this information.
I trust this message finds you in good spirits. I'm reaching out to touch base on your recent inquiry about bank rules. We value your questions and are committed to providing the best possible assistance in this forum.
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Please feel free to share any additional details or concerns you might have. We're here to support you every step of the way.
I would like to know how to totally delete an Allowance that is no longer being paid. The BOT told me it was still learning and pointed me to two community articles, one of which was no longer available the other was completely irrelevant.
To make sure we're on the same page, please confirm if you are referring to an allowance pay item? If so, if the pay item has been used to a recorded pay run, you will receive an error message as below:
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This only means that the pay item has been used to a recorded pay run already and it cannot be deleted. On the other hand, if the pay item was never used in a recorded pay or was never part of an employee's pay history, you can delete it by clicking here for more information.
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Feel free to post again anytime if you require further assistance. If my response has answered your inquiry, please click \"Accept as Solution\" to assist other users in finding this information.
Hi I also would like to know how to contact someone at MYOB. As trying to file GST online but when I go to period end there is nothing in drop down. I am on 2 month and last time I filed it was for end of March and I am trying to do up to end of May.
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