SMurrWhich version of the software are you using? In our desktop version of AccountRight we have the option to either attach or not attach. Our invoices go out with the PDF attachment. We still have a few customers whose systems can't handle the myob invoices. We have to send them to ourselves then forward from outlook after deleting the link in the email. (Sorry I don't know if this is available in other versions.)
Hi H-TS, Thanks for replying to my gripe. You are right, this feature is available and I have just used it and it works, so I take it back about the development team. Not sure if this is a recent addition or if its been available a while because some support staff do not know this option is available or they did not understand my enquiry 2 months ago. I was advised that this feature is currently not available, see transcript:
"ok so it seems that it is a limitation, is that right?
9:38 AM
Yes, it's a product limitation. As the there on to feature in MYOB the feature that you are looking for. We encourage you to post your comments in our AccountRight Ideas Exchange https://community.myob.com/category/accountright/ideas/accountrightideas for our developers' review and consideration. Your input will be invaluable in helping us make the necessary adjustments and enhancements to our software."
Anyway thanks HTS again for your help, much appreciated, regards.
