Community shout outs - Quarter 3, 2025
Slightly different this month - I am putting out a quarterly review of the forum instead of monthly. (In part because I did not publish the August monthly review) There are some good signs for our community in here around new content being created, the number of views and comments some of our popular is getting and new members registering. Google AI summaries are often giving people answers without needing to visit a page, so having such strong traffic to this forum helps to show the importance of connection, either with other customers, or with MYOB. We will continue to work on having more announcements, more content and more discussions to make this forum the best ever. Q3 has been busy for the forum. In part due to Australian end of financial year, but also due to our efforts to better promote the forum and its content to our customers. We had a 28% increase in visits to the forum and a 6% increase in views compared to quarter 2. On to Member and Moderator shout outs Mike_James has been as busy as ever, with 99 visits to the forum and 63 replies to discussions. We cant celebrate this enough and love to see when the community helps each other. Liz_A has been very active, visiting the forum 97 times and viewing 494 different pages (posts/discussions). Liz also made 14 replies on the forum and authored 1 solution. Thank you! MMC_Convert continue to pop in a help out as well. MYOB is partnered with MMC Convert for migration services and can help with a variety of migration/data queries, specialising in helping businesses move to MYOB from other software Princess_R is one of our star moderators. You might also see her pop up with replies across Facebook and our social media posts. Princess made a massive 172 replies and had 18 of these marked as solutions by customers. - Thank you Princess (Salamat) Our moderator team combined made 983 replies to posts, had 107 posts marked as solutions and together viewed nearly 6,000 posts. Doreen_P, Genreve_S, Isaiah_C, Shella_A, Earl_HD Finally AmandaMYOB - our Community Analyst completed an incredible task of clearing out a backlog of unmoderated posts. She has viewed 16,184 posts, made 111 replies to posts and authored 24 solutions Thank you to all of the members who are visiting, commenting, asking and answering questions or adding in ideas. What's new? New content for our members In case you missed it, check out the early access programs board at MYOB. Giving you insight into what might be coming soon to our software and giving you the opportunity to be involved Find it here MYOB launched the new MYOB Assist app in Australia which replaces both the MYOB Capture and MYOB Invoicing apps. We have a discussion board now for all apps in one place too Find it here Monthly MYOB Product manager spotlights have been running throughout 2025 Many of our members have great feedback and ideas about our products, these spotlights are a great opportunity to get to know the people behind the scenes and ask them questions! This month we say hello to Thiago De Siqueira – Product Manager for MYOB Practice Management/Compliance Find it here Hot Topics – what has been driving discussion/views? The Secure invoicing upgrade continues to drive a lot of comments from the community 2 main threads here and here as well as the summary here have over 6 thousand views, 600 likes and 275 comments Clearing the AccountRight cache continues to get among the highest views with 1,659 views over the last 3 months. You can view it here The announcement about SMS 2FA has been active with 1,362 views, 92 comments and 75 likes Our regularly updates monthly AccountRight release information post also remains well engaged with 1,248 views What's next? Is there anything you would like to see on the forum? Something new, something different, something that needs to go? Please feel free to send myself of Amanda a private message to connect with feedback, or comment on this post. Cheers, Mike!Community Review - May 2025
Hi everyone! Check out the highlights of the Community forum for May above! Its looking great and its all because of YOU and your contributions here. Thank you! Whats new in the forum?! Updated branding (I hope you like it!) If you haven’t already, jump in and update your profile avatar Click on your profile > my settings > click the pencil on the avatar *While you’re there, see what boards you're following and check out your notification settings too New content for our members We introduced a board to communicate when we have any delays to Bank Feeds Find it here We introduced a board to communicate about early access programs at MYOB. Giving you insight into what might be coming soon to our software and giving you the opportunity to be involved Find it here Australian end of financial year (EOFY) is upon us and we have helpful information and resources for our customers Find it here The latest product manager spotlight is live Get to know Simon C (AU Payroll) and ask him a question! Find it here Member and Moderator Highlights Thank you to the superstars out there who participate in the community, answer questions, suggest ideas and make the community a great space for all. AmandaMYOB is amazing at supporting and developing this community for all. With a lot of her work happening behind the scenes. For example, in May, she viewed a massive 5,691 posts, ensuring that the information we have here in the forum is up to date and aligns with our community guidelines Princess_R is part of the fantastic moderation team who are here helping provide answers to questions, or provide guidance when a different type of help may be needed. Mike_James continues to be a Community Hero. He is an avid & active user of the community forum and has an incredible knowledge of our software. Always offering help to others, I salute you! ChrisMc has been a Community for 6 years but over the last 8 months has become more active here at helping other members. Chris is a small business accounting subject matter expert and an MYOB staff member. MMC_Convert joined this community 2 years ago, but only recently started jumping in to help answer member questions, and we love that! MMC Convert are a business partner to MYOB offering services for converting and migrating software Seeing so many different parts of the community feature here is what a community forum is all about, different people coming together to share their expertise, ask questions, solve problems and share ideas. Seeing moderators, combined with members, staff and partners all feature in the highlights shows the value of this community and how we all come together to help THANK YOU ALL! Cheers, MikeGMYOB Community Forum - July in review
July was a successful month for the MYOB Community Forum as we continue to work towards making the forum an incredible resource to our staff, visitors, members and customers. July is always a busy month with the end of financial year in Australia so naturally we saw some increase in things like visits to the forum and posts made. A quick shout out to a couple of MYOB Staff who jumped in to help answer questions. The return of SupportNoteGuy and Ron_T was great to see. Together these two made 87 replies/answers to questions in the community. Thank you! Some highlights are shown below An equally huge thank you to these contributors, users and supporters of the MYOB Community Forum gavin12345 Mike_James mikejenkin cml-72702968 LPGMTAccounts Sovauto Sam_LR If anyone has feedback about their experience in the MYOB Community Forum, please do not hesitate to send me or AmandaMYOB a private message so we can work to improve. Cheers, Mike!100,000 registered members!!
Hi all, 100,000 Registered Members!!! What a fantastic way to kick start 2017!!! Hope you all had a wonderful break and a great start to the new year! I’ve been away from the forum and Australia for the past five weeks. Had to have an extended break due to some unforeseen circumstances. Exciting to come back to this mega milestone!! It is fantastic to see that the community has been busy helping each other during this time. Especially wonderful to see the support that we’ve received from our amazing partners. Thank you to our top contributors of 2016 - ronatbas, TonyLane, Mike_James, DuncanS and gavin12345. A special thank you to ronatbas, DuncanS, Julie_A_C, Mike_James and jenniek for being the top contributors in supporting the community during the holiday season. I'd also like to take this opportunity to congratulate Renae Petersen (CloudMindAcc) on earning the Ultimate Partner rank on the forum. A massive thank you from the Social Support team at MYOB for taking the time to share your knowledge and expertise. We love your work, Renae! We have a lot of exciting new product releases and updates planned for you in 2017. I look forward to sharing these with you via this forum. As always please do let me know if you need any help with getting the most out of the community or have any suggestions on how we can further improve the forum. #SimplifySuccess #LoveYourWork Suja Pillai Social Support and Community Manager MYOB Australia Pty Ltd
