Forum Discussion

HD's avatar
HD
Experienced Cover User
2 months ago

SUBSCRIPTION RENEWAL INVOICE QUERY

I have a query about the latest invoice for my Annual subscription.  Who do I need to contact AND HOW given that MYOB has cut off all their phone contact numbers including the one at the bottom of to...
HD's avatar
HD
Experienced Cover User
2 months ago

I don't think this is something a ROBOT can answer.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 months ago

    Hi HD, 

     

    Thanks for sharing more details about your billing issue. Based on the $2124 amount, it’s an annual charge for AccountRight Premier, which breaks down to $177/month.

     

    If you're wondering about the multiple line items on your invoice, you can contact our virtual assistant, MOCA, on our website, or get support through your account at myob.com. If MOCA can’t help, you’ll be directed to our live chat team for further assistance.

     

    Meanwhile, if you need help with anything else, feel free to start a new thread.

     

    Thanks,

    Genreve