thomas4
12 hours agoContributing User
Superannuation Payment via Clearing House and Wrong Member Number
Hello, we recently completed a super payment for an employee.
However the employee had accidentally provided an incorrect member number.
The clearing house attempted everyday to try and pay that account to no avail.
3 days later we were notified of a bank bounce back.
We have since fixed it by correcting the employee's member number in MYOB.
What I want to know is
- How often MYOB tries to remit the super payment if it doesn't initially go through? Would it try to endlessly pay the same fund?
- If it doesn't endless try to remit the payment will there be some kind of hard limit/stop point? Would it give up after say 5 days?