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Base Hourly Calculation Rate Changed by MYOB System during payroll
Background: Apprentice 3rd yr anniversary mid pay cycle. Pay cycle w/ending 20/08/25, Paid as follows: Thur & Fri at Old 2nd yr rate, Mon, Tues & Wed. paid at 3rd yr rate (which is now Base hourly for this employee on his file). Apprentice Base hourly rate set up on employee file is $27.39 (3rd yr rate) in prep for this pay cycle. On Pay item "Old Pay Rate" is the 2nd yr rate $23.18 - employee added to this pay item in prep for this pay cyle. When entering hours in payroll for this employee: 16 hours was put to item "Old Pay Rate" at $23.18 24 hour put to "Base Hourly". However for some reason the MYOB system increased the pay rate to $30.20 per hour, changing it from $27.39 per hour. This has also happened previously when hours for pay item "Annual Leave Taken - Loading" was entered, the MYOB sytem automatically changed the "Base Hourly Rate". Why? Please fix this bug.
TFN for foreign resident interfering with Super payment
Hi I had a staff member who only worked a few shifts. He is a foreign resident with no TFN. As per the ATO website, I used the TFN 111 111 111 and processed his pay and he paid the higher tax rate. When I go to process his super I get the error saying 'You need to enter a valid Tax File Number for this employee'. He never gave me a tax file number and how he's left. He is using his own superfund - not the business nominated fund. Is there a way I can process his super payment? Thanks in advance
MYOB Teams - Roster existing staff with higher duties and different pay rates
Hi I have had a look at the MYOB Teams and roster application which looks good and would enable me to stop having to use a 3rd party roster and timesheet application i.e. be great to just do it all in MYOB. However we have a lot of casual and some full time staff who will regularly be rostered on for a higher roll which attracts a higher hourly rate of pay. I cannot see how we can set this on the actual Teams Roster as it just seems to have you enter their hours as opposed to list their job role and thus trigger higher duties hourly rate. I have raised and Support Ticket which said this feature is not available which is surprising given its would be quite a common requirement. The work-around provided was to enter all this in manually which defeats the purpose of automating the roster and payroll process. A second point is it would be good to be able to write an award rule so it knows to compute breaks etc. We have all these payroll categories setup so its really just a matter of somehow having them be accessible in the MYOB Teams Roster application. Not sure if anyone else had similar issue or if this is on the development wish list? Thanks in advance.Bankfeeds and Payroll payments
I've been using MYOB business since 2012 and usually know my way around the software. But for the life of me I'm stumped........Trying to do bank recon and the Multiple payment (for wages) is coming up in my bank feed, it's in the STP and recorded on MYOB but it's not coming up for me to match it with the payment. I've changed nothing since last week or last year ...... why on earth are the payroll transanctions not coming up to match to the bank feeds. I've checked the Linked accounts and all is correct.
Timesheets via Portal
Hi, Looking for some guidance on the above please, in short, Once configured in MYOB I would like to set up the timesheet portal such that employees can access it and enter a weekly timesheet with basic information... daily hours, break time, job details and possibly attached expenses details and the like The timesheets would then need to be passed to a supervisor for approval before being processed against a set of "rules" on the employees profile to generate a weekly pay run and also update leave of various types etc Once all timesheets are approved the approved timesheets would ideally generate a pay run. Can you please point me in the direction of the right resources to see what is possible here Thanks in advance
payroll reversal
have reversed a payroll and when I went to check in the single payroll reporting centre to make sure it was received by the ATO the amount is 0.00 I don't know why its not showing a negative amount. Its showing a reversal in electronic payment but when I checked the activity summary the amount wasn't reversed from the employee
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