DamienGM's avatar
DamienGM
Experienced Cover User
7 months ago
Status:
New

AccountRight Desktop exit should log you out

Due to the new changes in MYOB AccountRIght Desktop application, exiting the desktop app (either by going File->Exit or just quiting the app through the Close Window button at the top right or pressing ALT-F4) no longer automatically logs you out of your account. 

 

This needs to be reinstated and accepted as one of the standard ways to logout of your account. For those who want to be remembered bing back the "Remember me for 12 hours" tick box, make it a user preference even.

 

Regards

Damien

8 Comments

  • CHutchinson's avatar
    CHutchinson
    Experienced Cover User

    Damien,

     

    I have been saying this exact same thing for the fast two months, unfortunately no one and I mean NO ONE, from Myob is listening.

     

    Old saying "if it aint broke, dont  fix it."  Well they most certainly have not fixed it.

     

     

  • jenniek's avatar
    jenniek
    Ultimate Partner

    Exit via the Services menu and this will log yiou out completely. Then requires the email address and password each time.

  • Sean_DC's avatar
    Sean_DC
    MYOB Moderator

    Hi DamienGM 

    We appreciate you posting your concern. 

    We suggest that you log out of AccountRight by clicking on the Services menu, then Sign out from AccountRight live. This should log you out completely. 


    Please feel free to post again. We're happy to assist further.
     

  • D-C's avatar
    D-C
    Cover User

    yes we need this returned, or a least a setting we can adjust

  • Sean_DC's avatar
    Sean_DC
    MYOB Moderator

    Hi D-C 

     

    Thank you for your feedback on this. Your suggestions and comments are all acknowledged and passed on to the relevant team. If you have other concerns that you need help with, please don't hesistate to reach out to us by posting.
     

  • D-C's avatar
    D-C
    Cover User

    please log out on close and after 12 hours

  • Leneth_A's avatar
    Leneth_A
    MYOB Moderator

    Hi D-C
     
    Thanks for your post and welcome here to the Community Forum. Thank you for expressing your support at this function. We will ensure that your suggestions and feedback are effectively communicated to the team.  
     
     
    Feel free to post again anytime you require further assistance. 
     
    Cheers,   
    Leneth

  • D-C's avatar
    D-C
    Cover User

    please have a preference to log out on close of myob, which can cover if the power goes out or the computer shuts down , it will require log in with password