Hettie
11 years agoExperienced Cover User
All credit notes do not relate directly to a previous invoice, and can thus not always be applied to an invoice - but the amount deducted from a payment for such credit note should be displayed on the Remittance Advice.
- OzTara10 years agoExperienced Cover User
Totally agree.
On a remittance advice we should be able to 1. list/ show the credit notes applied to an invoice and 2. list a credit note being taken up (thereby reducing the payment being made) without being forced to allocate that credit note to an invoice that is not relevant (IE the invoice it relates to has been paid in full or the credit simply does not apply to an actual invoice). This should also show the credit note as 'closed', like any other invoice is, when it is included in a payment.