i KNOW ITS A NOVEL IDEA - I would like to see MYOB listening to their long term users and actually implementing basic features such as emailing a receipt !! LISTENING TO FEEDBACK WHEN FEATURES STOP...
MYOB LISTEN TO CLIENTS
MBLegADL
Experienced Cover User
So Leneth,
Thanks for the reply. Yes the PDF function I'm sure is well known to all - really works well when you have to send about 400?>??? Do you peopel have any idea of the extra workload because you can't work out a standard accounting package function.
You must be new - otherwise you would know that MYOB had the email receipt in development for around 8 -10 years then just canned it.
You acutally have no idea of the urgency of this request - if MYOB did it would have implemented sometime since first asked for around 2013..
12 days ago
For years we have wanted a parallel function to emailing invoices - emailing receipts. Our workaround was to email zero balance invoices.
But that option looks to have been taken away now as well. As of two days ago, MYOB now add an invoice summary to the email text that covers the attached invoice. It shows invoice details, and a "due date" but does not show the payment status or balance. So our clients now get an email that looks like they owe money - when thy don't. If they open the attachment they'll get the accurate position - but the risk is that they won;t get that far before querying it back with us.
Why add a "Due Date" when it is paid?? Why not add another line to show outstanding balance?
Or why not finally give us receipt emailing (without the PDF step which is truly ridiculous for volume processing)?
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