Hi MYOB Team,
I can see that this has previously asked by many other users in the "MYOB Community", and whilst they have all been replied to and then "closed" for comment, this hasn't rectified...
Online Payments: BPay Surcharge
Julie1984
User
This surcharge is not viable for small business and should have the automatic option of selecting to pass onto your customer for Bpay same as any other creditcard options.
At this rate we will have to switch off auto payments from MYOB online - thus will be a loss to MYOB for the fees they charge - but as a small business it is not viable to soak up the extra fees.
MYOB PLEASE SORT THIS OUT ASAP or you will lose customers.....
Daveo_perth
3 months agoUser
Honestly - you should save your breath - it's never going to happen. The switch to Xero has begun for us.