Hi MYOB Team,
I can see that this has previously asked by many other users in the "MYOB Community", and whilst they have all been replied to and then "closed" for comment, this hasn't rectified...
Online Payments: BPay Surcharge
Genreve_S
MYOB Moderator
Hi everyone!
I understand the screenshot about the change might be a bit confusing. The reason there wasn't an announcement is that this is an early access feature. It's only available to a small group of users right now so we can test it out before rolling it out to everyone. I hope this clears things up.
If you have any other concerns, feel free to post again in the forum. Have a wonderful day!
Thanks,
Genreve
Jobin
28 days agoUser
So the trial has been going for at least 2 months, is there any update to when this will be rolled out.
Bpay payments are killing us, So frustrating.
- AmandaCL28 days agoMYOB Moderator
Hey Jobin
While we are trialling this feature, if you would like the ability to remove BPAY as a payment option, please raise a support ticket via My Account.
Once we receive your ticket, we can provide you with the ability to deselect BPAY.
Cheers, Amanda.