203 Comments
- Chris_OACBPartner
Thank you for the ability to have the status changed to reversed for those transactions that have been authorised and paid and then need reversing. I hope this ability will soon extended to payments that have not been authorised yet. Ideally we can stop erroneous payments by reversing/deleting before someone authorises. It is risky leaving having the status as 'pending authorisation' when the amount is not actually owing.
- AlipeckCover User
Even though I have downloaded the new update - I still cannot see how to hide/delete the reversed payments. I have double paid superannuation because of this problem and then when I try to contact a Payroll specialist at MYOB to sort it out I am left waiting on the phone for hours! It is ridiculous that this cannot be resolved. I have even had super contributions paid not allocated to pay periods. The MYOB super "system" is not a system at all! Please please fix this mess.
- trioplumbExperienced Cover User
Good afternoon
"We're very excited to announce that the ability to delete or hide reversed Pay Super payments is coming in our next release AccountRight 2020.2. "
This doesnt seem to have happened - can you please advise if it is coming soon. I would like to hide a reversed payment so I am not tempted to authorise again further down the track
kind regards
....Jennifer
- AyrExperienced Cover User
Please give an option to hide these transactions - can be very confusing. Also when I tried to record the reversal It would not let me do it saying cannot record in a locked period? Yet the period was locked until End of april 20 for the BAS we completed? I had to unlock the period to record that entry. This is not the first time I have issues with locked periods and had to unlock before as MYOB is reading the period wrong.
- AyrExperienced Cover User
It would be really amazing if we could change the way a payment is made on an order - as you cannot delete it and fix a mistake after you turned it into an invoice? Yet you can fix a payment error on a recorded invoice??? And if you load a quote and accidentally used the invoice and change it at the top it deletes all the info you have typed in on a CASH invoice.... drives everyone crazy. I always e-mail my quotes to customers and yet you cannot pick the individual forms like quote, order or invoice to decide what you want to do with it e-mail or print. It would be fantastic if you can set it up under preferences to e-mail quotes (not print it - or whatever you need for your business) as we save it and too late - have to go back in to e-mail again.... every day maybe 10 times..... but we print our invoices and dont want that to jump to email either.....
- Trav9999Experienced Partner
We're very excited to announce that the ability to delete or hide reversed Pay Super payments is coming in our next release AccountRight 2020.2.
I believe I have version 2020.2, but can't see how this can be done... what am I missing?
- RemonExperienced User
Hello,
It seems that this feature is not included in AccountRight 2020.2. Am I right?
Regards,
Remon
I strongly support the option to delete or hide reversed paysuper payments. This would significantly reduce the risk of accidentally authorising a payment that was previously reversed. Wasn't this option going to be included in the 2020.2 update?
- JudeS1Contributing User
I have this release but still can't delete or hide the Pay Super Payments batch that has been reversed?
Can you advise if this has updated yet?
- ShelleyHilanExperienced User
I'm a little confused. The "Delete Pay Super" selection is in the menu (not greyed out), yet it does nothing. I am using AccountRight 2020.2.
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