203 Comments
- Suzi_ByromContributing Cover User
I do wonder why we bother when it seems to take literally years for some things to be actioned/completed. It's incredibly frustrating particularly when we were were told it would be fixed - yet here we are, we've had the upgrade and still the issue exists.
Whilst processing a Pay Superannuation today I was flagged to correct an email address for an employee (to which I had to remove a 2nd email address) ... but in doing so I hadn't realised that the Payment No (which I'd been entering in manually to correct a numbering issue from back in early 2019) along with my notes listed in Memo had both reset to default.
Now the OCD part of me would dearly like to process a Reversal to correct these two minor issues but at the same time I know that this will just create potentially another much bigger issue with a bogus "Pending Authorisation" status ... so instead I've chosen the lesser of two evils [insert palm face]
Come on MYOB ... please get this sorted!
- RemonExperienced User
Come on MYOB, this issue is back to 2014!!
- AnthonyRizzoExperienced Partner
It's now September and 2020.3 and I cant see this functionality ever having made past the "release notes". Am I looking in the wrong place?
These days it appears to me that accounting software is becoming way too restrictive and controlling without any flexibility for the real world. I raised this issue back in 2015 and cracked open a bottle of champagne when I heard the news it was going to be implimented in 2020.2, could have allocated that bottle to an actual achievement of sorts.
Call me critical but at the end of the day, the Devs really need to consult with partners in the real world who use the software in real-live situations. Doesn't help to ask us questions like "what are the common mistakes you notice occur when using the software in the real world so that things can be put in place to allow a simple way to back-out these mistakes?"
I use MYOB Account Right 2020.4.2 version, which still doesn't have the ability to hide or delete reversed "pending authorisation" super payment.
- JitCover User
I would prefer to have reversed superannuation payment taken out of the manage payment area or greyed out.
A reversed payment should never be available for accidental authorisation in manage Payment window.
- sambennettTrusted Partner
Fantastic that you can do this - can we now have super on reversed wages also show in the pay super box now? Please
- trioplumbExperienced Cover User
Great fix finally going forward, but how do I remove old pay super amounts sitting at pending authorisation
- Steven_MFormer StaffStatus changed:Coming SoontoDone
Hi Everyone
Thank you for showing your support for this idea through the years.With the release of AccountRight 2021.1, we have introduced the Pay Superannuation status "Reversal Completed". This will alert users that the payment has been reversed and prevent the payment from being completed. For more information on Pay Superannuation statuses please see Help Article: Make superannuation payments.
Once again, thank you for your support and your patience for this long-awaited feature.
- Gold_Class_AccPartner
I understand that with the new AccountRight 2021.1.1 any new reversals will be maked as suggested,however
I still have entries in the list that were reversed in 2017 and 2018 that are still showing "Pending Authorisation"
How can we mark these as reversed. The is still no way to do this, and this was th eoriginal request all those years ago
Please help
Thanks
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