walkerhagley's avatar
walkerhagley
Cover User
11 years ago
Status:
Done

Purchases: Pay Bills - Refresh window after changes are made

If you're paying a supplier through the Purchases - Pay Bills window and notice an invoice is incorrect, it can no longer be corrected in that screen.  Instead you have to correct the invoice, close out of the Pay bills screen, loosing all selected invoice info, before opening the Pay Bills window and starting again.

 

Previously you could open the invoice and correct it, go back to the Pay Bills screen and the corrected invoice amount would be there.

 

As we work with international currencies, we find the ability to make these changes on the fly very important

 

"Fixing invoices in Purchases - Pay Bills window, Account right Standard"

fix invoiceson the fly
Purchases

21 Comments

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  • Leanne_Berry's avatar
    Leanne_Berry
    Ultimate Partner
    11 years ago
    This would provide a huge time saver

    Oftentimes it is necessary to adjust supplier bills or enter new invoices to be paid while you are trying to pay bills. Currently you have to exit out of the window for the refresh to take place
  • RayJordan's avatar
    RayJordan
    Experienced Cover User
    12 years ago

    In AR19.7 in the Pay Bills window, if you drill down and make a change to a Bill before paying it (let's say you had to convert USD to AUD to match the result of the overseas EFT payment you just made), the new Bill total immediately appears in the Pay Bills list.

     

    In AR2013, the above does not occur. After making the change, you then have to close the Pay Bills window, or switch to another supplier, and then re-open the supplier you wish to pay so that the new correct Bill total shows.

     

    Why? Why? Why? ... or ... why not have a REFRESH button?

     

    Ray Jordan

    • GavKar's avatar
      GavKar
      Experienced Cover User
      12 years ago

      I agree.   Have been asking this question since the pilot programme.

       

      a Huge step backward from the original programme.

       

      Karen

  • GavKar's avatar
    GavKar
    Experienced Cover User
    11 years ago

    Can anyone tell me if the request for the Pay Bills screen refresh button has been looked at?

    I have advised this prior, during the pilot programs use and since.

    When paying bills, one cannot add another charge, bill etc without closing down the pay bill screen, go

    add the new invoice, charge and start the pay bill scenario again.

    This was available in V19 .

     

    Please advise

     

    Karen

  • carmen's avatar
    carmen
    Partner
    12 years ago

    Me again,

     

    In Paid Bills if you need to amend the Purchase amount before applying the payment, after changing the amount of the bill you have to close Paid Bills and re-open Paid Bills then make make the payment.  In other words after making the change to the bill the window doesn't re-fresh.

     

    Carmen 

    • JenniK's avatar
      JenniK
      Experienced Partner
      12 years ago

      There have to be some security measures in place and this would be one of them.  I have a fulltime job fixing errors people have made in MYOB.  Just know that there is a very good reason for this.

  • Barry_C's avatar
    Barry_C
    MYOB Staff
    11 years ago
    Status changed:
    New
    to
    Open
    Thanks for the idea Walkerhagley. I can certainly see how updating the purchase amount from the pay bills window and having the amount display immediately would be a great time saver. We may need to add a simple refresh button on this window. If other users would like to see this, please show your support and add a vote.
  • interAccounts's avatar
    interAccounts
    Valued Partner
    11 years ago

    Having the Pay Bills window refresh automatically would be great.  If this isn't possible, then we need to be able to manually refresh it without closing & reopening it.

     

    There are many times where a purchase needs to be amended, or a new purchase added (statement from supplier had invoice which wasn't entered into MYOB prior to processing the payment).

     

    It is rather frustrating when you have almost completed a Pay Bills with multiple bills being paid at once  only to find that you are missing one or that an invoice had a different amount entered, and you need to close and redo all that work purely because it is no longer refreshing.

  • F10na's avatar
    F10na
    Contributing Cover User
    10 years ago

    Can it also be looked into to add a refress button to the Receive money window.

  • Julie_B's avatar
    Julie_B
    Trusted User
    10 years ago

    Hmmm - I don't understand how this is a "good idea" - the windows automatically refreshed in older versions (v19.*) so really see this as an oversight and needs to be fixed asap.

  • walkerhagley's avatar
    walkerhagley
    Cover User
    10 years ago

    Yes - it is an oversight and I agree it needs to be fixed ASAP - but as you can see I asked for this in December last year  & MYOB don't feel it's important to provide us with a program that was as good as we used to use.

  • KerryM's avatar
    KerryM
    Cover User
    10 years ago

    We've recently "upgraded" from Premier 19 to AccountRight and this is a MAJOR problem for us with the number of transactions on some Bill Payments exceeding 400 and the application of credits changing values during the process. 

    It doesn't even allow for a manual refresh!  Not a happy customer here.