Hi MYOB Team,
I can see that this has previously asked by many other users in the "MYOB Community", and whilst they have all been replied to and then "closed" for comment, this hasn't rectified...
Online Payments: BPay Surcharge
Suzi_Byrom
5 months agoContributing Cover User
mscheurer ... I thought exactly the same thing!
Instead of feeding their "Golden Goose - Monthly Subscription" business model, they're effectively just choking the life out of it. Particularly when it comes to this issue of choosing to not seperate the BPay option for business owners.
After taking so rediculously long to enable the option for business owners (their clients) to choose for themselves whether they wanted to pass on Surcharging Fees (that MYOB happily pass on to us) that they then only present it half-arsed, screwing the business owners over again.
If they'd only just seperate the two, giving us the option to offer it to our clients, then I'd be happy to offer payment by Credit Card to ALL our clients. Whereas we currently only make this payment option available to Cash Sale Clients who's Invoice Values are $500 or less, because that's all we're prepared to be stung for.
You don't have to be a rocket scientist to figure out that what's being requested is a WIN/WIN ... surely some bean counter at MYOB can see the sense in that???
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