It would be ideal if the "ON CREDIT HOLD" message could display on the "Receive Payments" screen when entering payments received from customers that are on hold.
The customer is put "on hold" beca...
Can I suggest that there be an indicator message of some sort which shows up when a payment is receipted against a customer so that you know if that customer is on credit hold without having to drill down into the customer's card? We often use the credit hold facility to manage our release of orders and when a customer pays, if we know they are on credit hold, we can immediately take them off without then having to go back to the card list and look through all the customers on hold to see if they have a zero balance before taking them off credit hold. Our sales reps are out on the road and this would allow the information to flow through to them more quickly.