MYOB definitely needs a better solution to having only one contact per client. We often send invoices to a range of people in the same organisation. There are several problems with this:
- I am constantly changing the contact details (and losing valuable information);
- The person printed on the Debtors listing is not necessarily the person you have to chase for an overdue account. It is simply the last contact invoiced.
MYOB needs the ability to permanently connect a contact with an invoice and could perhaps offer a drop down list for each invoice so that contacts can be selected from whomever you have dealt with in the organisation for this particular job. In a perfect world, it could also organise Statements by contacts too if this choice is selected. I have they consider this idea for further development.
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