stock14's avatar
10 years ago
Status:
Done

Sales: Purchase Order character limit increase

As a new user to MYOB Essentials I have been unable to fit in the Purchase Order Number I have been given in the box on the tax invoice.

This is going to happen repeatedly with this particular customer as I am always 3 characters short on being able to list the purchase order number given.

Is there any way this box can accept more characters or be customised in any way?

 

"Purchase Order Number not fitting in box on tax invoice"

15 characters

5 Comments

  • ronatbas's avatar
    ronatbas
    Ultimate Partner

    Sounds like you deal with Coca Cola :smileyhappy: -they run a 15 character alphanumeric that is a pain. Work backwards -so that if you need to reference it you can quote the last 8 (?) digits.

     

    Ron

  • Liam_M's avatar
    Liam_M
    Former Staff
    Status changed:
    New
    to
    Open

    Thanks for your suggestion. Anyone else who would like to see the purchase order number field on invoices made larger, please cast your vote here, and comment stating how many characters you require.

  • How do I enter Purchase Order numbers greater than 15 digits long?

     

    'How do I enter Purchase Order numbers greater than 15 digits long?"

    • Smax88's avatar
      Smax88
      User

      When creating invoices, many of the purchase order numbers i need to enter accurately in order to be paid, will not fit in the "purchase order" part. I am sometimes 3-4 number too short. This needs to be increased to allow bigger numbers. I think right now it allows up to 16 symbols. This is nowhere near enough. Many purchase orders, especially when they are for return trips or maintenace requests are incredibly long, filled with numbers, letters and symbols. EG: 1111-111/11111.21XYZ

      Customers will reject invoices that do not have complete and accurate Purchase Order numbers. I'm currently including full numbers within the description, but this defeats the purchase of the Purchase Order line, and many customers are still rejecting and sending invoices back. 

      If this problem can't be fixed, I will have to move to another accounting software.

  • Status changed:
    New
    to
    Done

    Hi Everyone


    The Customer PO Number field on invoices has a character limit of 20 characters within MYOB Essentials.

     

    Note: This sales change is available for the new MYOB Essentials platform. Existing (original) MYOB Essentials platform users will be migrated across to the new platform in due course based on the complexity of their MYOB Essentials product level. At the time of posting, migrations are already underway.