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JWC1's avatar
JWC1
User
4 months ago
Solved

MY Super : Increasing authorisation value

Hi - Im trying to process superannuation payment and it keeps saying i need to authorise payment to be above thresholds but i NEVER receive an SMS. How do i get super paid? how do i increase threshold so i dont get asked to authorise every time?

  • Hi JWC1,

     

    Thanks for your post, and welcome to the Community Forum. I hope you find plenty of helpful information.

     

    My apologies for the delay in response. We're sorry to know that you're not able to receive an authorization code to proceed with the superannuation payment. We appreciate your reaching out. We've sent you a private message to gather some information to assist you further. We will be waiting for your response.

     

    Meanwhile, for changing the credit limit of your pay super payments, you may check out this helpful article on changing your pay super payment details for detailed information and instructions.

     

    We are looking forward to your response.

     

     

    Kind regards,

    Shella

1 Reply

  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi JWC1,

     

    Thanks for your post, and welcome to the Community Forum. I hope you find plenty of helpful information.

     

    My apologies for the delay in response. We're sorry to know that you're not able to receive an authorization code to proceed with the superannuation payment. We appreciate your reaching out. We've sent you a private message to gather some information to assist you further. We will be waiting for your response.

     

    Meanwhile, for changing the credit limit of your pay super payments, you may check out this helpful article on changing your pay super payment details for detailed information and instructions.

     

    We are looking forward to your response.

     

     

    Kind regards,

    Shella