Forum Discussion

Summermore's avatar
Summermore
Member
1 month ago
Solved

Pay Super Authorisation - Incorrect Mobile Number

I have today tried to use Pay Super.  The authorization process sends a SMS message.  My issue is that the mobile number that is registered for the Pay Super Administrator is incorrect.

I cannot find where this can be edited.  Any assistance would be greatly appreciated.

2 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    1 month ago

    Hey Summermore,

     

    When the Pay Super SMS is going to the wrong mobile, the way to fix it is to grab and fill out the Pay Super Change of Details form from this link. Once done, send it back using the instructions on the form so our team can update the Pay Super Administrator’s mobile and have future codes go to the right number.

     

    Cheers,

    Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.