Earl_HD
7 months agoMYOB Moderator
Hi CWills89,
Thank you so much for your detailed post and welcome to the Community Forum!
I apologize for the delayed response. Have you considered attempting this in the browser? I've tried to reproduce the issue in the software, and I encounter the same problem. However, in the browser, I didn't encounter any issues. You can also visit this help article for more information about: Working with In tray documents - MYOB
Feel free to post again, we're happy to help!
Regards,
Earl
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