our security protocol is now preventing us from exporting to Excel probably because of risk factors associated with older versions of Excel. Are you able to upgrade to the latest version of Excel...
Hi MelissaSucceed,
If you're having trouble exporting to Excel, you can check out the handy link above. If that still doesn't do the trick, our awesome support team is here to help. You can chat live with our agents via our virtual assistant MOCA or create a case through MyAccount.
Cheers,
Princess