BJ3's avatar
BJ3
Experienced User
24 days ago

Allow user setting to Stop QR code & "How to Pay" from printing on it's own page.

I have been told that to get this fixed we need to have this request in the Ideas Exchange. As per How to stop QR code for online payment from printing | MYOB Community   Can we please have a sett...
Printing
AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
23 days ago
Status removed:
In Progress

The team has prioritised a better solution, we are working on a new print setting in AccountRight desktop that will allow you to exclude or include the "How to Pay" page when printing invoices.

We're targeting this change for the next AccountRight release, which is expected in mid-July.

Thank you for your patience and for taking the time to share your feedback. It has helped us understand and priortise this work, and we're committed to getting the solution to you as soon as possible.

In the meantime, here are a couple of workarounds:

  • If you don't need the payment information page, you can print only the first pages by selecting the appropriate page range in your print settings, or print double-sided to reduce paper usage.
  • If you're printing invoices to use as packing slips, AccountRight has a dedicated Packing Slip feature that's designed specifically for this purpose. You can find more information here.

Thanks again for your patience and understanding. We'll continue to keep you updated as we get closer to the release.

  • BJ3's avatar
    BJ3
    Experienced User
    23 days ago

    Thanks Amanda

    Two things here

    • Hopefully the option to exclude the "How to Pay" page will be a global setting.  I don't think everyone wants to keep clicking this every time they print.  Here is a comment from Jill10

    Jill10 Experienced User to AmandaMYOB

    2 minutes ago

    Thank you for listening :-)  I look forward to seeing the option appear soon and hope that it is a 'once tick' solution, meaning we won't have to select the option to exclude each time an invoice is printed.  

     

    • Packing Slips: As far as I am aware you cannot print a packing slip/delivery docket directly from the sales order page in AR Desktop.  I think this is why we have never used this option.  Can you please confirm that you can print a packing slip directly from the sales order page now?  If this is the case this will be a great option.  If it can only be printed from the "Print/Email Invoices" page this is not an option for us.  We do not print a delivery docket for every order so automatically printing is not a good option either.
    • AmandaMYOB's avatar
      AmandaMYOB
      MYOB Moderator
      23 days ago

      Hey BJ3​ 

      Printing packing slips is only available from the Print/Email invoices screen in the Sales register. More information and instructions can be found on this page. 

      • BJ3's avatar
        BJ3
        Experienced User
        23 days ago

        Yah that's why we don't use that function.  Too slow when you can just print straight from the sales order.  That's why we never used the packing slip function.

         

        If you allow printing of packing slips directly from the sales order page we'd do it that way but not going to waste extra time opening another page and trying to find the number.