Just posting something here to see if this is an isolated concern or it's experienced by heaps MYOB users.
Here's the situation.
We trade in multiple currencies, and one of the great features of AccountRight is that you only need to set up a single customer card, regardless of how many currencies you trade with that customer. This is a huge advantage—for example, if you trade in five different currencies with 1,000 customers, you don't need to maintain 5,000 customer cards.
However, I've run into an issue when printing customer statements.
One of our customers requested a statement, so I went to:
Sales > Print/Email Statements > Advanced Filters
I then:
Selected Statement Type: Activity
Updated the statement date
Selected the customer
Ticked Include Customers with Zero Balances
Chose the statement form and printed it
The statement displays our company trading currency code (NZD), but the transaction amounts are all prefixed with the $ symbol, even though the customer has transactions in foreign currencies.
I've tried several ways to customise the statement form so that it displays the actual foreign currency for each transaction (e.g. GBP, USD, EUR) and removes the $ symbol, but I haven't been able to achieve this.
Note: If I use the same form for a customer who has traded only in GBP, the statement displays correctly.
Could MYOB look at this as an improvement to the system?
