GoAuRisk's avatar
GoAuRisk
Contributing User
2 months ago
Status:
Open

MOCA Chat, can generate a sound when MYOB chat agent responds?

To alert the user when MYOB support person posts in the chat . Else MYOB user has to stay glued to the chat window, not focus anywhere else while waiting on the chat request. This is unproductive waiting time for MYOB user/customer . Please enable sound , so that MYOB user can enable at their user interface or windows ??

2 Comments

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    2 months ago
    Status changed:
    New
    to
    Open

    Hey GoAuRisk

    Thanks for your idea! We'll be sharing this one with our product teams and have updated the status to open for other members of our community to vote and add weight to your idea.

  • mon72's avatar
    mon72
    Member
    16 days ago

    I agree with GoAuRisk​ Very frustrating to not have the option of sound when waiting on the Chat request to be answered.