Re: Formatting - Status changed to: Done

This issue has not been addressed. Nothing has changed. I raised a case 6 weeks ago and have not heard back ! 

Hi

I am running AR Plus 2025.5.0 (Build 2025.5.1.3) and this has not been rectified. And none of the above fixes make any difference.

Hey K2Projects1​ 

Thanks for getting back to me. If you're continuing to experience a display issue please raise a case from your My Account dashboard and the team will be able to take a deeper look into it for you.

Hi

This issue has occurred again after the latest update. I am on 2025.9.1.3 and have not made any changes to the display settings.

Hey SB2084​ 

Thanks for letting me know. Would recommend hopping onto live chat via our virtual assistant MOCA or log a support ticket in My Account so we can take a deeper look.

This is not fixed for me either, not sure about others, but i have a laptop plugged into two external screens.