BJ3
4 months agoExperienced User
Status:
Open
Recurring for Sales - Address field changes back to default on customer card
AR Desktop
We have recently moved from AR Enterprise to AR Plus.
Have found that when using a sales recurring and changing from Invoice to Order (or Quote) the address field defaults back to the customer card. This is very frustrating as when using recurring transactions as a copy function all details need to stay the same.
When doing the same thing using "Recurring Purchases" changing from Bill to Order, the address field stays the same as expected.
This is very frustrating when you are trying to do a complete copy of the original but need to change from Invoice to Order or Quote.