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JayBird
Cover User
21 hours ago
Status:
New

Supplier Payment RUNS - Remittance Issues

Supplier Payment Remittance Issue : 

If A supplier Invoice is fully allocated, prior to a payment run, via a Supplier Credit Note, the Supplier Invoice does NOT appear in the Remittance advice after the Payment run ( Bills paid ) has been actioned, it removes the INVOICE & the CREDIT Note form existence.

This is absurd, as our Suppliers are then unable to fully reconcile our monthly payment fomr this remittance.

We have to draft an excel file with the statement payment, that includes any / all Invoices that have had a Credit Note(s) allocated against them as part of the monthly payment run.

How this exists is beyond me for an Accounting software practice & why I have to now suggest this as an enhancement after we have already spent a month waiting for a reply form support rather than MYOB as a company doing this enhancement suggestion themselves is beyond frustrating. Do the job right Myob. 

 

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