Hey H-TS
Are you referring to the ability to automate customer/supplier invoices directly to the In Tray?
If so, to stop invoices from particular businesses being sent to your In Tray, you can open up another email from that business and select Unlink from MYOB.
I've set the status to Already Exists for now, however am happy to update it to Open for the rest of our community to vote on if I've understood your post incorrectly.
- H-TS26 days agoTrusted User
Thanks AmandaCL
I mean the opposite actually. I don't want our customers to be able to turn this on. And/or, I want to know who they are, and I think we should be able to disconnect them. When they choose to link their files, they receive our internal breakdown, not the lump sum invoice for the quoted work.
They should not be able to just do this without any kind of approval from us. I'd be willing to bet most of your customers don't even know they might have customers who have switched this on because we, as the supplier to those customers, have no way of knowing.