Albare's avatar
Albare
Trusted Cover User
1 year ago
Status:
Closed

Why not make the Online Payment Option set within a Customer's Card?

We have about 5 customers out of hundreds that prefer to request their emailed invoices with an online Credit Card payment option when receiving their invoices sent through MYOB.

 

So, we have must have the default setting turned to Active to enable this option.

 

This means however all customer invoices by default have the Online payment option active and we have to manually switch it off at time of entering every invoice for the bulk (99.9%) of our invoices.

 

It more than annoying as it adds an unnecessary step to every invoice creation.

 

Why not have the option to have online payments active or off set from within the Customer's Card instead?

 

It could be a simple check box under the Selling Details tab of the Customer Card Information window.

3 Comments

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    1 year ago
    Status changed:
    New
    to
    Open

    Hey Albare

    Thanks for your idea! We'll be sharing it with our product teams and have updated the status to open for other members of our community to vote and add weight to your idea. 

  • Status changed:
    Open
    to
    On Hold

    Hey Albare

    This is being updated due to low engagement (comments & votes) in the last 6 months. Please be advised that the idea has still been added to our developer backlog, but it will have less traction getting prioritised without more votes. A further review will happen in another 6 months where we will either close or re-open this idea based on the number of votes accumulated in that time.

  • Status changed:
    On Hold
    to
    Closed

    We've closed this idea for now due to minimal votes accumulated over the last six months.