Marc-H's avatar
Marc-H
Experienced Cover User
22 days ago
Status:
Open

Get rid of annoying banners

Can we please dispense with the "smart invoices" banner that pops up on the screen EVERY time you go into the invoices screen.

 

Regardless of choosing to close it, it comes straight back as soon as you are back in the screen again.

 

Also helpful if we could toggle off the insights banner from the main screen.

5 Comments

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    19 days ago
    Status changed:
    New
    to
    Open

    Hey Marc-H

    Thanks for your idea! We'll be sharing this one with our product teams and have updated the status to open for other members of our community to vote and add weight to your idea.

  • MortonHealth's avatar
    MortonHealth
    Experienced User
    18 days ago

    Now it's the 'Smart Invoice' banner that appears each time you open invoices and you can't dismiss it permanently!!

     

    You've also changed format again so we have to get used to different layout. We do not need this as much as you software people think we desperately need variety to spice up our life!!!

     

    The space and banners take up half the screen which leaves little space to scroll through actual invoices - let me remind you that this is indeed the ACTUAL reason we are here!!!

  • Pen2350's avatar
    Pen2350
    Experienced User
    5 days ago

    Hi,

     

    Have the same problem about the banner on Invoice page 'Smart Invoice Reminders helps you get paid on time, without the awkward chase.' - and it taking up too much space. And have also 'closed' it multiple times, but just keeps coming back next time Invoice page is opened.

     

    Just saw when looking online for a solution to stop the MYOB Smart Invoice banner coming up, a suggestion from MYOB moderators that 'users post this request on the MYOB Ideas Board so the product team can add a toggle to hide it permanently.' 

     

  • sarahrigright's avatar
    sarahrigright
    Experienced User
    5 days ago

    This is so frustrating. I work on a laptop and with all the space taken up by the header and junk messages I can barely see the invoices. Why have you also added on an extra line with the customer name below the dropdown selections? This just takes up extra space. I don't understand why there is no usability testing done before you implement these changes. Instead of users having to suggest this a fancy new idea for how to improve the product on the ideas page, how about someone at myob take some responsibility and just bloody fix this!!! Excuse me if I have zero patience but myob keeps doing this to us humble users again and again!!!

  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    17 days ago

    Hi MortonHealth​ , the system rejected your posts, there is no conspiracy of censorship here.
    I have approved your comment above and it is visible in the community now