Can we please dispense with the "smart invoices" banner that pops up on the screen EVERY time you go into the invoices screen. Regardless of choosing to close it, it comes straight back as soon a...
Get rid of annoying banners
sarahrigright
3 months agoExperienced User
This is so frustrating. I work on a laptop and with all the space taken up by the header and junk messages I can barely see the invoices. Why have you also added on an extra line with the customer name below the dropdown selections? This just takes up extra space. I don't understand why there is no usability testing done before you implement these changes. Instead of users having to suggest this a fancy new idea for how to improve the product on the ideas page, how about someone at myob take some responsibility and just bloody fix this!!! Excuse me if I have zero patience but myob keeps doing this to us humble users again and again!!!
MortonHealth
3 days agoExperienced User
I spent 1.5 hrs on the phone to find out a solution that the moderators on here could have told people. I also expressed that there is poor customer support, phone call wait does not identify number in queue or time remaining just says we are experiencing large volume of calls blaa blaa you know the lies instead of saying we don't employ enough people in call centres. It keeps saying call wait time is over 1 hour!? Anywho the fix is that you can change / decrease font size by using Control and + or - together. If you decrease font size then more lines are visible. Yes smaller font and still ridiculous header that takes up half the invoices page on normal size. Another pop up as well appeared that other morning so I blew my stack and waited.
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