Marc-H's avatar
Marc-H
Experienced Cover User
3 months ago
Status:
Open

Get rid of annoying banners

Can we please dispense with the "smart invoices" banner that pops up on the screen EVERY time you go into the invoices screen.

 

Regardless of choosing to close it, it comes straight back as soon as you are back in the screen again.

 

Also helpful if we could toggle off the insights banner from the main screen.

19 Comments

  • MortonHealth's avatar
    MortonHealth
    Experienced User
    2 months ago

    How do we as users post on the MYOB Ideas Board. Where do we find this?

  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    1 month ago

    Hi MortonHealth​ , this thread is already in the ideas exchange at the moment.
    There is the MYOB Business Ideas exchange here
    And the AccountRight Ideas exchange here

    The difference you will find with an Idea compared to a discussion are the status and votes shown below:

     

  • MortonHealth's avatar
    MortonHealth
    Experienced User
    1 month ago

    Please take it as an express request rather than an idea!! Enough please it is very frustrating and as others have said with the poor formatting taking up 1/3rd of useable screen really hampers visibility. PLEASE PLEASE ATTEND

  • So sick of this banner - its now just intrusive advertising.  I have no intention of using Smart Invoices and I should be able to switch this off.

  • sarahrigright's avatar
    sarahrigright
    Experienced User
    23 days ago

    MYOB don't care at all about their customers. I even went to the stage of lodging a complaint to try to get this issue addressed amongst other ongoing problems and after a month of nothing I got the same stock standard reply they trot out on here about this being an 'enhancement'. If they did some usability and functional testing before they rolled these changes out they should pick up on these issues BEFORE they get to the end user. Ignoring the end users when we complain and bring this to their attention and expecting us to cop that fixing a mistake of their making is an 'enhancement' for future consideration clearly demonstrates the contempt that MYOB has for the people that pay their wages!

  • Marc-H's avatar
    Marc-H
    Experienced Cover User
    23 days ago

    So true

    "enhancement" = gaslighting

  • BJ3's avatar
    BJ3
    Experienced User
    1 month ago

    The popups relating to smart invoices no longer come up for me but the others like electronic payments are more persistent and have been there for as long as I can remember and they are annoying.