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rknyi's avatar
rknyi
Cover User
6 years ago
Solved

Solved - Long wating time to validate with ATO

Hi there, I wonder someone could help me.

After I complete the BAS form online and made some adjustments, it took more than one day saying validating with ATO. Should I go back and redo the BAS again or should I still wait?

Thank you so much!

  • Hi rknyi

     

    By "validating with ATO" do you mean that you've lodged the adjustment and there is a status of "Submitted"?

     

    These are typically the status's when using AccountRight's Online BAS system: Prepare your activity statement online - What does each activity statement status mean?

     

    If it is Submitted but nothing back from the ATO; It can take some time before the ATO respond to it, however if it does take a few days I'd recommend contacting the Tax Office as they would be the ones that send back a response and can check into it.

4 Replies

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  • Haydes's avatar
    Haydes
    MYOB Product Team

    Hi rknyi

     

    By "validating with ATO" do you mean that you've lodged the adjustment and there is a status of "Submitted"?

     

    These are typically the status's when using AccountRight's Online BAS system: Prepare your activity statement online - What does each activity statement status mean?

     

    If it is Submitted but nothing back from the ATO; It can take some time before the ATO respond to it, however if it does take a few days I'd recommend contacting the Tax Office as they would be the ones that send back a response and can check into it.

    • rknyi's avatar
      rknyi
      Cover User

      Hi Hayden,

       

      Sorry to confuse you. I think it's an interet issue. I restart the computer and lodged the BAS sucessfully the next time.

      Thank you for your reply!

      • sholt73's avatar
        sholt73
        Super User

        if the post is solved, you can click the green "accept as solution" button. no need to just edit your title post.