Help with Prepare Banking

[craiginoz]

Hoping someone can help! I have been using this for a while now so am familar with it. However, in the last month or so, I am finding that no matter what I put in the memo, when it appears in my banking - it just shows "Bank deposit". The same applies to the date I apply - when it appears in my banking - it shows the date I did it and not the date I actually want to apply it to or put to it..

Is this a MYOB issue or am I missing something?

[Genreve_S]

Hi @craiginoz, 

Thanks for your post.

The "Bank Deposit" text is the default memo for any "Prepare bank deposit" transactions. However, this could be edited before recording the transactions. As this is an unusual occurrence, may I get you to try and record a transaction from "prepare bank deposit window and screenshot every step to include in your next response if the issue persists until now. Additionally, you can provide information regarding what you have done so far to troubleshoot this issue. 

We look forward to your response.

Thanks,
Genreve