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March 2019 - last edited March 2019 by Haydes
March 2019 - last edited March 2019 by Haydes
I am having a issue with the Bank Reconcilation Report, where Old Transactions are still showing in the
"Cleared Cheques" & "Cleared Deposits"
My bank rec balances correctly - its just there are these transactions that have previously been reconciled are still showing on every bank rec
I have attached bank rec - blanked out payee names for privacy reasons
anyone had this situation before, I use several data files and this has not happened in the other ones
Thankyou in advance
Solved! Go to Solution.
March 2019
March 2019
Hi @kerynallen
Typically if they show as "Cleared" this means they were ticked off on the Reconcile Accounts window before clicking Reconcile and generating the report.
From how I understood your description there are some old transactions showing up as Cleared in each Reconciliation report, is this correct?
If they always show up despite not being present in the Reconcile Accounts window at the time, how I'd test this is by creating a VOID dummy transaction for today against that account, tick it off in Reconcile Accounts and see what the report shows without reconciling.
Here's the steps to this:
On this report it should see what has been Cleared. It should ONLY be the VOID transaction and not the older transactions that show up as you say.
This can give us an idea of if the report is always showing these transactions or if they were cleared at the time of running the transaction.
Once done, you can close the Report & close the Reconcile Accounts window without reconciling to avoid affecting the data.
Keep me posted on how you go.
Cheers,
Hayden
MYOB Product Team
Currently Working On:
Supplier Feeds | E-invoicing
In Tray
Previously Worked On:
MYOB Capture App | MYOB Invoices app
MYOB Support (2015-2019)
March 2019
March 2019
ok I shall give this a go shortly & let you know
Thanks Hayden
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