Not Connecting

[Lisa_Jetgem]

My MYOB is saying unable to connect but there is nothing wrong with my internet???

[gavin12345 · Accepted solution]

Hi @Lisa_Jetgem 

The software you are using needs to 'connect' to the database. This connection is different to an Internet connection. When AR advises it cannot connect, it is usually referring to the database connection. See Support section for Connection Issues.

Regards

Gavin

[Lisa_Jetgem]

Thanks Gavin

It turned out that our phone and internet was down thanks to Telstra.