Forum Discussion

CarynSpen021's avatar
CarynSpen021
Experienced Cover User
2 months ago

Trying to log in and status is saying Backing up !!!!

Hi

 

I am trying to log into Myob and the message under the status bar is - Backing up.

 

Please help 

7 Replies

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    • jjohnson1's avatar
      jjohnson1
      Contributing User
      2 months ago

      Hi,  I rang MYOB and was advised to clear my Cache Myob files. - all good now.

  • AlexUldis's avatar
    AlexUldis
    Experienced User
    2 months ago

    We are having the same issue with both our online company files.

  • nagresta's avatar
    nagresta
    User
    2 months ago

    Same issue here, I can't log-in either! This is the second week in a row this problem has occured.  

    • CarynSpen021's avatar
      CarynSpen021
      Experienced Cover User
      2 months ago

      What did myob help suggest that you do when the problem first occured ? 

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      2 months ago

      Hi everyone, 

       

      I'm sorry for the delayed response. If you continue to experience difficulties accessing your file, please inform us and we will exert every effort to assist you.

       

      Should you need further help with any other issues, you are welcome to initiate a new thread.

       

      Thanks,
      Genreve