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Product Ideas

AccountRight Desktop exit should log you out

Experienced Cover User

53Posts

22Kudos

0Solutions

53 Posts
Experienced Cover User
Australia
New
New

Due to the new changes in MYOB AccountRIght Desktop application, exiting the desktop app (either by going File->Exit or just quiting the app through the Close Window button at the top right or pressing ALT-F4) no longer automatically logs you out of your account. 

 

This needs to be reinstated and accepted as one of the standard ways to logout of your account. For those who want to be remembered bing back the "Remember me for 12 hours" tick box, make it a user preference even.

 

Regards

Damien

7 Comments
CHutchinson
Experienced Cover User
14 Posts
Experienced Cover User

Damien,

 

I have been saying this exact same thing for the fast two months, unfortunately no one and I mean NO ONE, from Myob is listening.

 

Old saying "if it aint broke, dont  fix it."  Well they most certainly have not fixed it.

 

 

jenniek
Ultimate Partner
2,904 Posts
Ultimate Partner

Exit via the Services menu and this will log yiou out completely. Then requires the email address and password each time.

Sean_DC
MYOB Moderator
702 Posts
MYOB Moderator

Hi @DamienGM 

We appreciate you posting your concern. 

We suggest that you log out of AccountRight by clicking on the Services menu, then Sign out from AccountRight live. This should log you out completely. 


Please feel free to post again. We're happy to assist further.
 

D-C
7 Posts
Cover User

yes we need this returned, or a least a setting we can adjust

Sean_DC
MYOB Moderator
702 Posts
MYOB Moderator

Hi @D-C 

 

Thank you for your feedback on this. Your suggestions and comments are all acknowledged and passed on to the relevant team. If you have other concerns that you need help with, please don't hesistate to reach out to us by posting.
 

D-C
7 Posts
Cover User

please log out on close and after 12 hours

Leneth_A
MYOB Moderator
2,009 Posts
MYOB Moderator

Hi @D-C
 
Thanks for your post and welcome here to the Community Forum. Thank you for expressing your support at this function. We will ensure that your suggestions and feedback are effectively communicated to the team.  
 
 
Feel free to post again anytime you require further assistance. 
 
Cheers,   
Leneth