Share your ideas for improving the new AccountRight. Vote on ideas and discuss them with the MYOB product development team.

AccountRight

Banking: Emailing Receipt option

Experienced Cover User

25Posts

509Kudos

0Solutions

25 Posts
Experienced Cover User

It would be great to be able to email receipts to customers when you receive their payment, at the moment you can only print and I find this waists time and paper.  (The email remittance feature works great so why not have an email receipts option too.)

 

Thanks

Current Status: Planned
Last Changed: August 2013

Thanks for your suggestion MHS. This feature is currently planned for for AccountRight Live users.

204 Comments
2 Posts
Cover User

Well I have read some of these helpful hints BUT it is up to MYOB to solve a very simple issue. That is,  we as the user should be able to go in and select a customer and email a receipt.  We all know how to get around the problem but this has been 15 years that I have been using MYOB and it is now beyond a joke that this hasnt been fixed. I have requested this several times over the years. I am now considering moving to another accounting system as my business needs this SIMPLE TASK. 

 

 

Experienced Cover User
24 Posts
Experienced Cover User

I don't understand why you can't email a receipt already.  Just set up a customised 'Receipt' form with whatever fields of information you want to show up when you email a receipt to a customer (ie total amount, amount paid, date paid, payment method etc). Then select your 'Receipt' form when you email the customer.

15 Posts
Cover User

I see back in Sept. 2012 this was suggested & is 'planned' . . . great!

Planned for when? Not that i get requests often - high percentage of commerical work -  but very time intensify when I do.

Experienced Cover User
37 Posts
Experienced Cover User

Hmm, yes I'd like an idea for when this planned idea comes to fruition too - should be an easy fix, since there are options to email invoices, statements etc 

2 Posts
User

I work in a variety of jobs, most using MYOB, and this feature would save a great deal of time and angst.  Please, it has been asked for on this forum for at least 4 years from my very brief search today.

MYOB Moderator
36,949 Posts
MYOB Moderator

Hi @BundyNC 

Thank you for your feedback and voting for this idea. I have shared your comments with the team in regards to this idea.

3 Posts
Cover User

As we have with statements and Invoices, please can we have a function to be able to email receipts?

2 Posts
Cover User

HiRob

I know your frustration. I have been asking for this function now for 15 years.

1 Post
Cover User

Can you please allow MYOB to send receipts.

 

This is very fustrating when trying to get all our customers on board with emailing an unable to send receipts, at the drop of a hat. Having to scan into computer is very time consuming.

 

I hope all agree that this function needs to be added.

Please get on board if you agree!!!

Cheers Jacqui

 

 

Experienced Cover User
52 Posts
Experienced Cover User

Excellent idea! I agree with Kindy3 that we all should benefit. Thank you.