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payroll stp choices not extensive enough
how do we report STP correctly when pur options for certain payroll items dont have the stp categories? for example with child support deductions the stp reporting is - deduction type D Myob's options: shown in screen shot. also there is a PEA - Protective Earning amount stipulated by the Child support Agency how is the person processing the payroll ( client with very limited knowledge and doesnt want bookkeeping form to process much of her data) supposed to ensure the conditions according to CSA and ATO are met and also process the pays correctly? the online chat support had no idea what the topic of conversation was and was only able to provide support notes - which were irrelevant as setting up and actual deduction is not the issue. and then they also conveniently ended the chat - great service!!!!! so the only option i have is to select NOT Reportable which is totally incorrect. Dianna174Views0likes2CommentsInventory
I know this a nightmare area....I use inventory feature in MYOB accoutright and it used to be very very good....i repeat used to be. I dont need to purchase a whole new inventory system eg Tall Emu just to name one....for the inventory items i manage...its only small between 10 to 30 items as finished goods...but i would love the autobuild function to be re-instated. That was a great feature, and i am having to do inventory journals to manage my inventory. Luckily i am able to do that, but then again i am educated and trained to use profession systems not dumbed down software for the untrained to use.... create a new software program for them and leave us with a professional software system that gives us the tools to manage and look after our clients....Again our software has been stripped of many features but yet the pricing has increased.0Views0likes0CommentsBank feeds
I had a credit card bank feed working very well for over 12 months. I started a second additional myob account for a separate business and asked for its own bank feed from a dedicated bank account. Somehow the new business bank feed picked up its assigned bank account and ALSO the credit card for the original MYOB account. ( I cancelled the credit card on the new bank feed ) The original MYOB account then stopped receiving the credit card bankfeed which was working perfectly well. I have checked the original MYOB bank feed and it says connected and ready . Multiple phone calls to MYOB and bank and they say all is ok ??? very frustrating as still no feed. Should I cancel the bankfeed, wait several days and the re-apply in the hope that it resets itself ? Ash58Views0likes8CommentsNotes section in employee card files
with payroll there used to be a nice little area in the employee card file where we could add notes regarding and discplinary actions, and discussion notes etc etc that was used to referr back to.....with the "new" browser based that feature has now been taken away....where now can we add notes on employee records. that would wonderful if that could be added back, but alas i dont have much hope as we long term MYOB users and partners seem to have been forgotten.1View0likes0CommentsTax reports permissions
We have a custom tax report under reports- report list - tax 2023, also 2022 and 2021 I am a superuser and reports run ok for me, however I have a basic user that needs to run the reports - can you advise what settings I need to change under Maintenance Tasks permissions to give them access I am assuming I start with Product - Tax then selecting the group I have tried this and it says all reports are accessible. Thank yousambennett19 minutes agoPlace MYOB Accountants Office & Accountants EnterpriseMYOB Accountants Office & Accountants Enterprise3Views0likes1Comment