Partner Zone

Share your ideas for improving the new AccountRight. Vote on ideas and discuss them with the MYOB product development team.

Product Ideas

Recurring Transactions: Bulk update of User ID

Cover User




1 Post
Cover User

We have approximately 600 recurring transactions, which I would like to transfer from one user ID to another, prefereably NOT one at a time, apparently that is not possible - although it should be.


The other solution I had for this problem was to change the user ID name to the other staff member so that all of the recurring transaction reminders would go to them, but this is apparently also not possible.


Perhaps even if I could print a list of WHO the recurring transaction reminders go to, it would make it easier to go through all 600 transactions one at a time and, transfer them across and mark them off, but there doesn't seem to be any way of getting this information either.


Epic fail MYOB - particularly after I had to spend 30 mintues on hold before I could get through to support to be told that none of this was possible.  Waste of support fees.


 "Recurring Transactions - User ID"

1 Comment
3 Posts

I believe there should be a way to change the user alerts in bulk, I also have a large number that I need to update and it is archaic to think I have to do this individually.


I also agree that you should be able to change the title of a user account, but believe that that would not resolve the current issue.

I am guessing that this is not a priority for MYOB as this has been up since 2015, but would love it if it could be rectified.