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Good morning everyone! Welcome to our NEW Community Forum! We hope you find value in this newly upgraded space. We've simplified our board structure and have archived posts with no solutions to make it easier for you to navigate and find the answers you're after! If you have a question that's yet to be answered - feel free to start a new post! Simply click into the board that relates to your question and select "Create a post". If you have any feedback about the navigation and layout of our new Community Forum, leave a comment below - we'd love to hear from you! Feel free to reach out if there's anything you're unsure of or have any further questions! Cheers, Amanda. *Please note: You may notice that some functionality is missing post-upgrade such as your personalised profile icons. We are aware of this and are actively working to resolve it.376Views5likes9CommentsSales invoices being duplicated
I have a problem with sales invoices. Having created one, I go into the Sales section and find there are 3 for the same client, with different invoice numbers, all dated different days and on days when the database hasn't been open. Eg. Sales dated 4 and 5 and 6th March for the one client, but with the database only opened on the 6th and only one being produced on the 6th March.Solved179Views0likes8CommentsURGENT PROBLEM Error Code 242 when importing sale invoices
Hi, we are a licencee of a major hire car company with 5 locations and I import sales invoices every day from files sent to us from our parent company, yesterday for the first time ever I received an Error code 242 - More than 1 customer found, sale invoice not imported. This was just for the one customer, all the others were fine and it happened again today with that same customer. I have checked the customer cards, we only have this customer in our system once, no where else. It is our major customer so this is a big problem requiring me to manually create the invoices instead if the error cannot be resolved. We cannot sustain having to do this on a daily basis. We have checked with the parent company and apparently are the only ones this is happening to, no-one else has reported an issue. What could have changed? Is it something in our accounting software program or is it something happening at our different locations and how they input the invoices. I do believe I actually need MYOB support for this one.byw_bookkeeping5 minutes agoPlace AccountRight: Import/Export & IntegrationsAccountRight: Import/Export & Integrations49Views0likes4CommentsError 4077 - Script please
Hello Time to update prices. Could you please run the script over our file Online 3068 ID 2 Thanks JohnTurtlewitnohome8 minutes agoPlace AccountRight: Inventory and Multi CurrencyAccountRight: Inventory and Multi Currency1View0likes0CommentsEntitlement in application does not equal balance on web report
I can see an employees leave entitlement in the application by going to the employee card > Payroll Details > Entitlements. On the web version I can run a report for employee leave entitlements. I have noticed that for a particular employee the application has -22.8 and the web has -15.2. My expectation is that these figures would be the same. For my card they are the same. What would be a reason for them to be different? Thanks in advance.4Views0likes1Comment